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DocuSign.
1 service independently monitored by Guardian
GUARDIAN-MEASURED
● OPERATIONALAll systems operational
Our keyless probes, every 5 minutes. Independent of the vendor.
VENDOR-REPORTED
■ ALL SYSTEMS OPERATIONAL
Their status feed, fetched 2m ago. Shown for reference.
Two lanes. Never merged into one number.
All systems operational
Vendor-reported: All systems operational self-reported by the vendor’s status feed. Guardian’s measured status above is independent.
01 ⁄ GUARDIAN-MEASURED · 90-DAY WINDOW · 30-DAY NARROW WINDOW
Measured by Guardian probes only. Mobile rows show a separately computed trailing 30-day percentage beside the 30 visible cells.
MCP servers □ NO DATA · no MCP servers monitored
02 ⁄ VENDOR-REPORTED · TRACKED SINCE 2026-06-15 · 90-DAY WINDOW
Vendor-reported components
As self-reported by DocuSign’s official status feed, grouped to mirror its status page. Shown for reference. The Guardian-measured statuses and uptime below are probed independently and unaffected by this data.
CLM Operational 13 of 13 operational
DEMO S1 Operational EU11 Operational EU21 Operational NA11 Operational NA21 Operational S1.AU Operational S1.EU Operational S1.US Operational S2.US Operational UAT NA11 Operational US11 Operational US12 Operational US13 Operational
Corporate Operational 3 of 3 operational
Customer Support Operational Headquarters Operational Learning Portal Operational
eSignature Operational 10 of 10 operational
AU Operational CA Operational EU Operational FedRAMP Operational JP1 Operational NA1 Operational NA2 Operational NA3 Operational NA4 Operational USFED Operational
Forms Operational 3 of 3 operational
East US Operational East US 2 Operational North Central Operational
Insight Operational 7 of 7 operational
EU.C Operational EU.N Operational EU.W Operational NA.C Operational NA.E Operational NA.NE Operational NA.W Operational
Rooms Operational 1 of 1 operational Third Party Services Operational 5 of 5 operational
Akamai Global Traffic Management Operational AWS ec2-us-west-2 Operational Docusign.com Hosting Operational Salesforce Operational Spreedly Core Transactional API Operational
Trusted Service Provider Operational 1 of 1 operational Other components Operational 1 of 1 operational Vendor-reported data via status.docusign.com
Grade: A ≥99.9% · B ≥99% · C ≥95% · D ≥90% · F <90%
03 ⁄ PAST INCIDENTS
Past incidents Oct 12, 2026 No incidents reported.
Oct 11, 2026 No incidents reported.
Oct 10, 2026 No incidents reported.
Oct 9, 2026 No incidents reported.
Oct 8, 2026 No incidents reported.
Oct 7, 2026 No incidents reported.
Oct 6, 2026 No incidents reported.
Oct 5, 2026 No incidents reported.
Oct 4, 2026 No incidents reported.
Oct 3, 2026 No incidents reported.
Oct 2, 2026 No incidents reported.
Oct 1, 2026 No incidents reported.
Sep 30, 2026 No incidents reported.
Sep 29, 2026 No incidents reported.
Aug 11, 2026
14:10 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA11: Degraded performance · resolved after 14h 8m 05:50 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA4: Degraded performance · resolved after 1h 10m 05:50 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA3: Degraded performance · resolved after 1h 10m 05:50 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA2: Degraded performance · resolved after 1h 10m 05:50 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA1: Degraded performance · resolved after 1h 10m 05:50 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved JP1: Degraded performance · resolved after 1h 10m 05:50 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved EU: Degraded performance · resolved after 1h 10m 05:50 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved CA: Degraded performance · resolved after 1h 10m
+1 more event this day not shown
Aug 7, 2026
17:03 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA11: Degraded performance · resolved after 1h 10m
Aug 6, 2026
19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA4: Degraded performance · resolved after 1h 25m 19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA3: Degraded performance · resolved after 1h 25m 19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA2: Degraded performance · resolved after 1h 25m 19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA1: Degraded performance · resolved after 1h 25m 19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved JP1: Degraded performance · resolved after 1h 25m 19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved EU: Degraded performance · resolved after 1h 25m 19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved CA: Degraded performance · resolved after 1h 25m 19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved AU: Degraded performance · resolved after 1h 25m
Aug 5, 2026
18:53 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved UAT NA11: Degraded performance · resolved after 2h 20m 18:53 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved DEMO S1: Degraded performance · resolved after 2h 20m
Aug 4, 2026
14:33 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved EU21: Degraded performance · resolved after 1h 30m 13:43 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved EU: Degraded performance · resolved after 2h 20m
Aug 3, 2026
20:09 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA4: Degraded performance · resolved after 40m 20:09 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA3: Degraded performance · resolved after 40m 20:09 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA2: Degraded performance · resolved after 40m 20:09 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA1: Degraded performance · resolved after 40m
Jul 31, 2026
15:29 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA4: Degraded performance · resolved after 2h 35m 15:29 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA3: Degraded performance · resolved after 2h 35m 15:23 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA2: Degraded performance · resolved after 2h 40m 12:53 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved EU: Degraded performance · resolved after 5h 10m
Jul 30, 2026
19:58 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA4: Degraded performance · resolved after 1h 5m
Jul 27, 2026
16:13 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA4: Degraded performance · resolved after 2h 30m 16:13 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA3: Degraded performance · resolved after 2h 30m 16:13 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA2: Degraded performance · resolved after 2h 30m 16:13 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA1: Degraded performance · resolved after 2h 30m 13:53 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved Spreedly Core Transactional API: Partial outage · resolved after 1h 10m 10:48 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved PROD: Degraded performance · resolved after 7h 30m
Jul 24, 2026
13:13 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved AWS ec2-us-west-2: Degraded performance · resolved after 5m 11:48 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved AWS ec2-us-west-2: Degraded performance · resolved after 1h 20m
Jul 23, 2026
21:08 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved JP1: Degraded performance · resolved after 1h 25m 21:03 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved AU: Degraded performance · resolved after 1h 30m
Jul 22, 2026
20:08 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA4: Degraded performance · resolved after 1h 10m 20:08 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA3: Degraded performance · resolved after 1h 10m 20:08 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA2: Degraded performance · resolved after 1h 10m 20:08 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA1: Degraded performance · resolved after 1h 10m
Jul 20, 2026
11:03 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved Spreedly Core Transactional API: Under maintenance · resolved after 6h
Jul 17, 2026
17:39 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA4: Degraded performance · resolved after 20m 17:39 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA3: Degraded performance · resolved after 20m 17:39 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA2: Degraded performance · resolved after 20m 17:39 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved NA1: Degraded performance · resolved after 20m
Jul 16, 2026
03:28 UTC VENDOR-REPORTEDVendor-reported ✓ RESOLVEDResolved UAT NA11: Degraded performance · resolved after 10m
Vendor-reported incidents are shown from Jun 15, 2026 , when Guardian began recording this status feed’s transitions. Earlier vendor incidents are not shown.